About Us

“Kate and her team are the very personification of good customer service. Friendly, helpful and above all very good at what they do” – Luke Tucker, RMA Client.

An experienced team
to help you.

Redditch Mortgage Advice are located at Prospect House, Church Green West, Redditch, Worcestershire, B97 4DJ. We can discuss your mortgage options in face to face meetings.

Skype, FaceTime and telephone appointments can be arranged at request for our clients who are not local. If you want to book an appointment please call 01527 864222.

We have a team of very experienced individuals who are fully committed to providing you with the best service and advice when applying for a mortgage. Here is the team who will help and guide you through the process:

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Kate Mcternan

Director. Mortgage & Protection Advisor

Kate is the founder and owner of Redditch Mortgage Advice and has been a mortgage broker in Redditch for 14 years. Over this time she has built strong relationships with all of her clients, solicitors and estate agents.

Her mortgage knowledge is second to none, and she is very passionate about her clients and making sure that they always have a positive experience in their dealings with us. Kate’s clients and their needs are always put first.

Kate specialises in more complex self employed and specialist buy to let cases.

 

Kelly Penn

Mortgage & Protection Advisor

Kelly has worked as a Mortgage and Protection Advisor in the Financial Services Industry for 15 Years. She develops close relationships with her clients to ensure she is offering the best advice and support to suit their circumstances.

Kelly prides herself on going the extra mile to make the home buying process for her client’s as stress free and smooth as possible. Kelly is able to visit you in the comfort of your home.

Lauren Fry

Mortgage & Protection Advisor

Lauren is an experienced mortgage and protection advisor who previously worked for HSBC. Prior to this Lauren worked within the property industry so has a great deal of experience of the buying and selling process.

Being a devoted mother, Lauren’s passion is making sure all of her clients and their families are fully protected no matter what life throws at them.

Louise Lewis

Mortgage & Protection Advisor

Louise is one of our most experienced mortgage brokers and has been working within an estate agency as their in house advisor for the last 15 years.

Prior to this Louse also has experience working directly for a lender as an underwriter so she really does have a lot of knowledge from a client and lender perspective.

Louise advises out of our Birmingham office and works very closely with Smart Homes estate agents in Shirley, supporting their buyers and sellers.

Gemma Groves

Office Manager

Gemma is a very experienced administrator and has worked within the property industry for 22 years, who again has longstanding relationships with many of our clients, local solicitors and estate agents.

Gemma’s main role is to submit applications to lenders and providers; she will liaise with clients to ensure that the lenders get all of the information they need ASAP and oversees the day to day running of the office.

Yasmin Mohammed

Team Leader/Case Manager

Yasmin oversees our after sales team who will progress applications to achieve an ‘OFFER’ status within the quickest time possible, and to follow on communication with solicitors and other parties involved in your transaction to make sure your case completes.

She will guide you through the legal process and is always on hand to assist with paperwork and signing of documents. She has built very important relationships with many solicitors, and cares very much about our clients getting the best service possible.

 

Victoria Evans

Mortgage & Protection Advisor

Victoria joined our team this year as a trainee mortgage advisor. She has had a complete career change after working in the fitness industry for many years and most recently being a full time mum to her 3 young children.

 

She has adapted her management and organisational skills perfectly to being a mortgage and protection broker and is already a very popular member of the team and gaining lots of positive feedback. When she isn’t at work, she still has a very keen interest in fitness and being very active.

Lauren Hood

Case Manager

Lauren will be your first point of contact when you book an appointment. She looks after the diary and manages all the emails and WhatsApp messages that come through to RMA, and ensures all the meetings are set up correctly, and our customers have all the information they need about the appointment.

Lauren is a trainee administrator and is taking on more responsibility as she progresses in her role.

Jane Ladwa 1979 - 2021

Administrator

Sadly, Jane gained her angel wings on 18/04/2021.

Jane is part of our very important after sales support team.

Jane will progress our customers applications to achieve an ‘OFFER’ status within the quickest time possible, and to follow on communication with solicitors and other parties involved in your transaction to make sure your case completes.

Nicola Hegarty

Case Manager

Nicola has 25 years’ experience as a mortgage and protection administrator. Nicola helps clients set up their life insurance and home insurance policies.

Nicola is also involved with the progression of our re-mortgages cases and will help our clients complete and chase all of the legal work so that they complete when they are meant to.

Lisa Wainwright

Customer Service Administrator

Lisa is our customer service specialist. She contacts all of our clients after completion to discuss how they found the process of obtaining a mortgage through RMA and welcomes any feedback about how we can better our service and process.

Lisa also manages mortgage renewals – so will be in touch with you to remind you when your mortgage is due to be renewed and will book a review appointment with one of our advisors.

Khloe Spooner

Case Manager & General Insurance Advisor

Khloe works in the sales progression team, and she works closely with our clients and the lenders providing them with documents and information to ensure our clients mortgage offers are issued ASAP.

Khloe’s specialist area is working with customers who have buy to let portfolios and managing and updating their information so that we always have their portfolios up to date, which means the lenders and the team at RMA can process their cases quicker and more efficiently.

Claire Deykin

Case Manager

Claire splits her time between our Birmingham and Redditch offices supporting the brokers in case submission, case management, compliance, and packaging.

Previous experience in the home moving industry has provided her with a strong foundation for helping our clients make their dreams of home ownership a reality.

Teya Morris

Case Manager

Teya joins us after working in a clerical and support role in the NHS for many years. Teya is super organised and very passionate about supporting clients through their mortgage journey from the start to the very end.

Teya has aspirations to progress to become a mortgage and protection advisor, once she has learnt all aspects of the re-mortgage and homebuying process.

Nina Brown

Life Insurance Expert

Nina is one of our life insurance and protection specialists. She spends time with RMA clients ensuring that their mortgage, families and incomes are protected.

Nina is a true expert in her field, her knowledge of providers and their products is second to none. This means she helps many clients who didn’t think that they would be able to get life insurance due to pre-existing health conditions.

Jemma Read

Life Insurance Expert

Jemma is qualified by the Chartered Institute of Insurance & has spent over 13 years training financial advisers in relation to personal & business protection.

She is passionate about helping people protect the things they love & committed to fining the right solution for each individual client.

Relationships and personal service are really important to Jemma, this combined with an expert knowledge of her industry, means her clients are given the very best attention.

Joseph McTernan

CMO - Chief Mischief Officer

Joseph doesn’t work for us, but he’s super cute.

You may see him at the office occasionally keeping the team on their toes when it comes to all things sweet.

Chris Targett

Marketing

Chris at Social For Brokers, supports Redditch Mortgage Advice with all of their marketing, design and branding work.

Chris works very closely with the team here and ensures that their branding, website and social media is always up to date and consistent.

Sam Cerrone

Estate Agent

Sam and our director Kate started their careers in the property industry together over 15 years ago.

They have always shared a similar desire to provide their customers with the very best, personal service and have continued to work extremely closely in supporting their clients on their home buying journeys.

Call Us

01527 864 222

Whatsapp Us

07807 332421

Our Location

Prospect House, Church Green West, Redditch, B97 4DJ

 

Redditch Mortgage Advice is a trading name of McTernan Financial Limited an Appointed Representative of Primis Mortgage Network, a trading name of Advance Mortgage Funding Limited (FRN 305008) which is authorised and regulated by the Financial Conduct Authority.
Registered Office: 8 Church Green East, Redditch, B98 8BP. Registered in England and Wales. Company number: 09168296.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

The Financial Conduct Authority does not regulate all Buy to Let mortgages

The guidance and/or advice contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.